Special Discounts: Interline, Past Guests

Crystal offers elegantly appointed ships with teak decks, rich wood trim and polished brass, and an interesting array of onboard amenities and services, provide a level of luxury not found on larger vessels.

Onboard the Crystal Symphony and Crystal Serenity, guests can participate in an array of instructional programming, including computer skills, photography, ballroom dance, bridge and more. The Aurora Spa offers guests an array of spa treatments amid panoramic views. In the evenings, guests can enjoy Broadway-style productions, variety shows or special performances by well-known entertainers.

Crystal is well-known for extraordinary cuisine prepared by world-class chefs and wine choices from an extensive international wine list. On Crystal Serenity and Crystal Symphony, the Vintage Room is a unique dining experience promoting wine appreciation with a specially prepared menu to complement the wines of the evening.

Choose one of our Crystal cruise discounts and experience the difference.

Officers: Norwegian/JapaneseCrew: International

Ship	Year Built	Refurbished	Passengers	Rating
Crystal Serenity	2003	2023	740
Crystal Symphony	1995	2023	606

You may purchase Crystal’s Guest Protection Program administered by Allianz (which provides cancellation coverage, medical coverage and protection against lost or stolen or damaged luggage). Coverage takes effect the day Allianz receives payment for the plan, normally at time which cancellation fees begin, or at final payment when inside of the cancellation fee schedule. The Guest Protection Program is available up to final payment for your cruise. However, the plan must be added to the booking and paid for no later than the time of final payment to waive the pre-existing medical condition exclusion.

Please Note: The plan shown below is not available to residents of CA, FL, NY, OR, PA, RI, or WA.

* “Trip cost” is equal to the price for travel expenses you are booking on our partner’s website at the time you purchase insurance. It does not include any trip expenses booked separately, gift cards, or merchandise, so the trip cost insured may not include the full cost of your planned travel. After you purchase, you may insure additional trip costs by modifying your plan at agentmaxonline.com/customer or calling us at 800-284-8300. Insuring additional trip costs requires additional premium. Minimum amount of Trip Cancellation and Trip Interruption coverage purchasable under this plan is $300 per person. Maximum amount of Trip Cancellation coverage purchasable under this plan is $100,000 per person. Maximum amount of Trip Interruption coverage purchasable under this plan is $100,000 per person.

Disclosures

Plans are subject to terms, conditions and exclusions. Plan charge includes the price for insurance benefits and assistance services.

AGA Service Company dba Allianz Global Assistance (AGA) compensates its travel (including event) suppliers or agencies for allowing AGA to market or offer products to customers of the supplier or agency. By purchasing, you agree to Allianz Global Assistance's Purchase Terms and Disclosures and Privacy Policy, including receiving notices and communications electronically.

Your plan includes a waiver of the exclusion for pre-existing medical conditions if you meet the requirements listed in your plan; otherwise, the exclusion for pre-existing medical conditions will apply. All other terms, conditions, and exclusions apply. See Plan Details for more information.

This plan includes insurance benefits and assistance services. This plan is offered and sold only as a single pay, single term, indivisible package of benefits and services.

OUR PROMISE TO YOU

Since your satisfaction is our priority, we are pleased to provide you 15 days (or more, depending on your state of residence) to review your plan. If, during this period, you are not completely satisfied for any reason, you may cancel your plan and receive a full refund of the plan price. After this period, the plan price is nonrefundable.

Please note, no refund is available if the trip has started, a claim has been filed, or the policy has ended.

PLEASE BE ADVISED: This plan contains insurance benefits (which may include disability and/or health insurance benefits) that only apply during the covered trip. This optional coverage may duplicate coverage or refunds already available or provided by your personal auto, home, renter’s, health, life, personal liability, or other insurance policy or source of coverage or refund, but may be subject to different restrictions. You should review the terms of this policy with your existing coverage. If you have any questions about your current coverage, call your insurer/health plan or insurance agent/broker. This insurance is not required to purchase any other products/services. Unless licensed, travel retailers and their employees may provide general information about the insurance, including a description of coverage and price, but are not qualified/authorized to answer technical questions about terms, benefits, exclusions, and conditions of the insurance or evaluate the adequacy of existing coverage. Plans are intended for U.S. residents only and may not be available in all jurisdictions. Additionally:

Insurance benefits underwritten by Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101 series. A+ (Superior) is the 2nd highest of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or [email protected].

This is not a complete description of all benefits and limitations. For full terms and conditions of coverage, ask your Vacations To Go cruise counselor. Prices, terms, and conditions listed in this summary are subject to change without notice, and need to be reconfirmed with your Vacations To Go cruise counselor at the time of booking.

If you book a Crystal cruise, you can purchase insurance from Crystal or from the independent insurance provider, Generali Global Assistance (formerly CSA Travel Protection). to see details of the Go Plan from Generali Global Assistance.

To reserve your cabin and lock in the final price, you will be required to place a deposit on your cruise. After you have placed a deposit to secure your reservation, you will be asked to pay the remaining balance of your fare at the final payment due date.

Deposit and Final Payment

Note: Select promotions require full payment at the time of booking.

Cancellation and Refunds

Penalties may apply if you cancel or change your reservation. Penalties can be up to 100% of the amount paid, and deposits are often non-refundable. We recommend purchasing insurance to protect against covered unexpected events. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Crystal cruises.

Dining with Crystal is truly an elegant experience. Whether enjoying the sweeping ocean views and magnificent ambiance in one of the traditional dining rooms, a costumed afternoon tea or midnight buffet in the atrium or poolside hamburgers and ice cream, you are sure to savor every pampered and delicious moment!

Main Dining Room Policies: Crystal Symphony and Crystal Serenity offer open seating at the main dining room, Waterside. Open seating allows guests to dine at their leisure for breakfast, lunch and dinner. Guests may enjoy dinner at any time they choose from 6 pm until closing at 9:30 pm (opening times subject to change). Reservations are not currently required or accepted.

Dress Code: There are two types of preferred evening dress codes: Evening Resort and Formal. After 6 pm, we ask that guests adopt the more refined Evening Resort dress code. For women this includes dresses, skirts, pants, blouses or sweaters, dark-wash jeans with no rips or tailored dress shorts. For men, this includes collared polo shirts, sweaters or smart designer sweatshirts, dark-wash jeans with no rips (only when accompanied with a jacket), chinos, sports jacket or blazer (optional) or tailored shorts (these may only be worn in the Tastes restaurant). Please avoid flip-flops/sliders, swimwear, and hats.

On sailings over seven days, there will be at least one optional ship-wide formal night (depending on the length of the segment), which will require more formal cocktail chic attire. These special events will be defined in your personal pre-sailing guide. Suggestions for a Formal Evening look: cocktail dresses or gowns, suits, evening skirts or pants with an elegant top and evening shoes for women. Suits or tuxedos, shirts, dress shoes and ties (optional) for men.

Beverage Policy: All non-alcoholic and alcoholic beverages are free of charge.

Special Requests: In most cases, we can accommodate special requirements. Please provide details about any allergies or food requirements to your travel advisor prior to your cruise departure.

All dining rooms onboard Crystal ships are smoke-free.

Click on any ship name below for more detailed information about the dining options for each Crystal ship:

At Crystal, we recognize that some of our guests smoke and others do not. While most areas of the ship are non-smoking, there will be designated smoking areas throughout. Please note that pipe and cigar smoking is only allowed in the Connoisseurs Club and all suites/guest rooms are non-smoking, including on the verandas.