Hotel points are great because you can use them to book free hotel stays rather than paying cash. However the points don’t last forever. If you’re a loyal Hilton member — or even if you’ve just earned some points for the first time, you may wonder “Do Hilton points expire?” The short answer is that they do, but they don’t have to.
Like many reward programs, Hilton points expire after a period of inactivity. This means that if you don’t have any sort of qualifying activity, such as a hotel stay or credit card spending, your Hilton points will expire. This can obviously be frustrating, especially if you’re not a frequent traveler and are trying to save up points for a big trip. All that being said, Hilton points expire 24 months from the time of last eligible activity.
Hilton points expire after 24 months of no activity.
If you haven’t been able to travel in the past two years, fear not. There are plenty of ways to keep your Hilton points from expiring. Examples of eligible activity include spending on the Hilton credit card, transferring points from another program to Hilton or shopping through the Hilton shopping portal.
Once you complete certain actions that qualify as eligible activity, the expiration clock will reset and your points will be good for another 24 months. As long as you keep doing this, your Hilton points will stay valid.
To find out when your points will expire, you’ll need to log in to your Hilton Honors account. At the top of the page, select “Activity.”
Then, scroll down to the “Activity” box. This handy tool can show you several different types of activity within the past 12 months, including upcoming stays, previous stays, canceled stays and other types of activity.
Select both “Previous stays” and “Other activity.” You can also opt to adjust the time period to “Past 12 months,” but it shouldn’t affect your results. Then, hit “Update.”
Hilton will generate a list of all the activity on your account from the past 12 months.
Since Hilton points will expire after 24 months of inactivity rather than 12, this tool is a bit limited. Beyond the 12-month window, you’ll need to call Hilton to see when they’ll expire. You can reach Hilton at 800-445-8667 and you’ll need to have your account information on hand, including your Hilton Honors number and the email associated with your account.