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Frontier Cancellation Policy: What to Know
Frontier Cancellation Policy: What to Know-November 2024
Nov 15, 2024 2:41 AM

Frontier Airlines is a well-known low-cost airline operating mainly within the United States. If Frontier cancels your flight, you may be wondering what your options are.

Let’s take a look at the Frontier cancellation policy, what it entails and other options for getting your money back.

Why Frontier Airlines flights get canceled

Airlines do their best to get you to your destination on time, but sometimes there are situations where you’ll end up delayed or your flight is canceled. Here are some common reasons for flight cancellations:

Mechanical issues.

Air traffic control.

Severe weather.

Aircraft damage.

Crew timeout.

Delays are typically classified as one of two categories: controllable or uncontrollable. Uncontrollable cancellations are those over which Frontier has no influence, such as bad weather. Controllable cancellations are those that the airline is responsible for, such as aircraft maintenance issues.

Regardless of the reason why Frontier cancels your flight, you’re entitled to a refund. You also may also be eligible for meal vouchers.

What to do if Frontier cancels your flight

There are two options available to you if Frontier Airlines cancels your flight. The first is to be accommodated on the next available Frontier flight to your destination. Depending on where you’re going, this may require an overnight stay or even a multiday delay.

Your second option is to request a refund. If your flight is delayed by more than three hours or canceled outright, you’re entitled to a full refund of any unused portion of your ticket. This means that if you have a round-trip ticket and haven’t started your trip, you’ll be able to get a refund for the return flight as well. If you’re returning home at the end of your trip, you’ll be refunded the portion you haven’t yet flown.

Note that Frontier’s website specifically instructs that you’ll have to request a refund — it won’t issue one to you automatically.

How to rebook after a Frontier flight cancellation

If Frontier has canceled your flight, you’ll want to consider your options. Unlike some other airlines, Frontier doesn’t have agreements with partners to put you on alternate flights.

Instead, if you choose to travel with Frontier after your flight has been canceled, you’ll need to accept a seat on Frontier’s next available flight. If you’re flying on a less common route, this may mean waiting overnight or even several days to get to your destination.

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