Hilton launched its connecting room guarantee in mid-2021. This guarantee, which allows travelers to confirm that their rooms are together during booking, allows larger groups peace of mind when on the road. As the first major hotel company to offer this benefit, you’ll need just three days advance notice to secure this benefit. Here's a look at how Hilton’s connected room guarantee works.
As would seem obvious, the connecting room guarantee works by ensuring that you can book two adjoining rooms. This is in contrast to past, when travelers would have to book two rooms, then call the hotel and hope they had the availability and the space to switch rooms around.
As we mentioned above, Hilton is the first major hotel chain that guarantees connecting rooms. To secure these for your stay, you’ll need to search for at least two rooms at once. You’ll also need to do so more than three days in advance of your arrival.
To find two connected rooms with Hilton, you’ll need to navigate to the hotel chain’s website. This can also be done via the app.
The home page features a search bar where you’ll input your information, such as travel dates and desired location.
If you’re looking to score a connecting room, you’ll want to search for at least two rooms at once. This can be found in the drop-down menu by selecting the ”add room” icon.
Connecting rooms work with both paid stays and those where you’re redeeming reward points. Once you’ve chosen the rates you’d like, you’ll select “Find a Hotel” to start your search.