Traveling with a service dog can be challenging to navigate, especially if you’re not used to the process. Whether it’s your first time traipsing through the airport with your service dog or you’ve done it a hundred times, flying with an animal onboard is always a unique experience.

Let’s take a look at how to fly American Airlines with a service dog, the steps you’ll need to take to do so and some tips for simplifying your journey.

American Airlines service dog policy

Can service dogs fly on American Airlines? Yes, they can. In fact, the U.S. Department of Transportation (DOT) requires airlines to accept service animals for travel.

However, in 2020, the DOT updated its regulations to include the following definition of a service animal: “A dog, regardless of breed or type, that is individually trained to do work or perform tasks for the benefit of a qualified individual with a disability including a physical, sensory, psychiatric, intellectual or other mental disability.”

This regulation has put limits on the types of animals that airlines are required by law to transport. Now, only dogs that are service animals are guaranteed transport.

Similarly, airlines are no longer required to transport emotional support animals and many no longer allow them to fly as service animals.

All of this is to say that American Airlines’ service dog policy matches what the DOT dictates. You may bring up to two service dogs with you when traveling for free. This is true whether you’re flying on a basic economy ticket or in first class.

Booking a flight with a service dog

If you’re booking a flight with American Airlines, it’s simple to add your service dog. There are a couple of different ways you can do this. The first is to add your dog while booking your ticket. To do so, you’ll first want to search for and select your flight.

During the checkout process, you’ll be required to fill out your personal information, including your name, date of birth and country of residence. In this same section, you’ll see the option to request special assistance.

Selecting the “Add special assistance” link brings up a few different options for special assistance, including traveling with a service animal.

If you’ve already booked your flight, it’s still possible to add your service dog to your ticket. You’ll first need to find your flight using your confirmation code and last name. From there, you’ll be shown all the information about your ticket, including departure date and selected seats.

If you scroll down, you’ll see a section allowing you to request special services.

However, in order to add a service dog to a flight you’ve already booked, you’ll need to have completed your documentation first. This is because American Airlines asks for your service animal ID.

Submitting your service dog documentation

No matter when you add your service dog to your itinerary, there is documentation that you’ll need to complete and submit to American.

If you’ve booked your flight in advance, you’ll need to do this at least 48 hours before your departure time. If you’ve booked a reservation less than 48 hours before takeoff, you can show your documentation at the airport.

Depending on where you’re going and how far you’re flying, there are different types of paperwork that you’ll need. For shorter domestic flights, all you’ll need to submit is the DOT Service Animal Air Transportation Form. On flights longer than eight hours, you’ll also need to complete the DOT Service Animal Relief Attestation Sanitation Form.