If you booked travel during the pandemic, it's more likely than not that you canceled those plans. Many airlines, including Delta Air Lines, revamped their cancellation policies and made it easier to rebook a future trip without losing money.
However, these cancellations do not result in a cash refund, but rather an “eCredit” toward future travel. Here’s what you need to know about these credits.
Delta eCredits are issued to those who booked a Delta flight and had to cancel it for one reason or another.
In the past, voluntarily canceling a Delta flight meant having to pay a cancellation fee of at least $200. Now, the full value of a canceled trip is available for use without any fees.
Earn up to 100,000 bonus miles with our favorite Delta cards
Check out our nerdy picks for the best Delta credit cards and find the right card for you.
BROWSE CARDS
A Delta flight credit is valid until the original ticket expires. Usually, tickets are valid for one year from the date of purchase. However, to keep things simple and provide flyers with more flexibility, Delta currently has a special policy in place: Any eCredits held as of Jan. 12, 2022, will remain valid through Dec. 31, 2023, for use booking flights scheduled throughout 2024.
You can make changes, cancel your flight and complete new bookings online or over the phone. If you’re positive you want to cancel your flight, but can’t decide when you want to travel again, it’s best to make a cancellation first and rebook when your new travel plans solidify.
To locate your unused travel vouchers, create a Delta SkyMiles account, then head to www.delta.com/redeem. There, you can look up certificates and eCredits by contact info, SkyMiles account info, credit card, or your certificate or eCredit number.
Enter your desired information in the field and click Look Up.
On the next page, you’ll have to validate your eCredit by entering the first and last names of the passenger. Once you click Add, the page will reload, and your voucher value will show up under Manually Entered Certificates and eCredits.