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The Guide to ANA Business Class
The Guide to ANA Business Class-November 2024
Nov 24, 2024 4:50 AM

Are you familiar with All Nippon Airways? This Japanese airline frequently goes by its acronym — ANA — and offers a variety of long-haul routes around the world. ANA business class is renowned for both its service and seats, though you’ll find differences throughout the fleet.

Here's a look at ANA 787 business class, ANA 777 business class and what to expect when you’re flying this premium product.

Benefits at the airport

Business class passengers with ANA receive superior service at the airport, though this may vary depending on where you’re departing from. At eligible airports, you’ll get expedited check-in, expedited security and priority boarding.

Passengers will also be able to access the business class lounge; ANA operates its own branded lounges at Tokyo-Haneda, Tokyo-Narita, Osaka-Kansai, Osaka-Itami and Honolulu. Those departing from other airports can access Star Alliance lounges, including options such as the United Polaris and United Club lounges within the U.S.

You can expect complimentary food and beverages within the lounges, including alcoholic drinks. Other amenities include:

Quiet workspaces.

Free Wi-Fi.

Relaxation zones with massage chairs.

Shower suites.

Although it may seem tempting, you won’t want to fill up on the food and drinks offered at these lounges. ANA’s onboard dining options are well-known and delicious, so you’ll want to save room for the full experience.

Note that business class passengers are also some of the first off the plane, which means you’ll have first dibs at immigration lines and an easy route to pick up your priority-tagged checked luggage.

Seating, entertainment and Wi-Fi

ANA operates three different kinds of seats on its aircraft. On some 787-8s and the 767-300ER, you’ll find cradle-like seats featuring 59 inches of pitch. These seats are arranged in a 2x2x2 configuration, which means those sitting in the window will need to climb over their neighbors to access the aisle. Its other two products are significantly better.

On select 777-300ER aircraft, ANA’s newest business class seat is available. Unveiled in 2019 and dubbed “The Room,” these suites lie fully-flat, have closing doors and alternate between forward and rear-facing. They’re arranged in a 1x2x1 configuration, so every seat has direct aisle access.

The rest of ANA’s fleet consists of its older business class. These seats lie fully-flat so you can rest comfortably. Like ANA’s newest seats, you'll find direct aisle access with a 1x2x1 configuration.

Even though seat size and recline will vary, you can expect to enjoy benefits such as storage, personal entertainment screens and fold-out tables. Most seats also have outlets to charge your devices, though ANA offers the ability to rent laptop batteries on flights where in-seat charging isn’t available.

Speaking of entertainment, you’ll find an LCD or a 4K screen at your seat on which you can watch ANA’s wide variety of movies and TV shows. Screen size varies; passengers traveling in “The Room” will enjoy the largest screen at a size of 24 inches.

Those in the cradle seats, meanwhile, will have a 12.1-inch monitor, while flyers in ANA’s middle-tier business class seat have a 17-inch entertainment system.

ANA also offers in-flight Wi-Fi, though this isn’t free for business class passengers.

Amenities vary depending on your flight route, but can include:

Pajamas.

Mattress pads.

Comforters.

Down pillows.

Slippers.

Noise-canceling headphones and foot rollers.

You will also find an amenity kit with:

Toothbrush sets.

Mouthwash.

Face wipes.

Eye masks.

Earplugs.

Face and hand cream.

A comb and a mask.

Food and beverage

The food in ANA’s business and first class is renowned for its freshness and quality. This is the case no matter which route you’re flying. You’re able to choose from a Western-style meal or a Japanese meal.

The menu for your meals can be found printed out at your seat; it will rotate seasonally and according to where you’re traveling. For example, a Western-style meal may include a crab salad, grilled salmon and boneless beef ribs. A Japanese meal could include sweet fish with roe, pear, fried tofu, chicken thighs, dumplings and red sea bream.

You can also opt to pre-order your meal before your flight to guarantee your choice of food.

Outside of mealtimes, there are light dishes available for consumption; these can range from curry to katsudon, rice crackers and ramen.

Those with special diets aren’t left out, either. ANA offers a range of meals for those with gluten sensitivity, people who are vegans or vegetarians and those with other dietary needs, including religious requirements.

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