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The Guide to JetBlue’s Cancellation Policy
The Guide to JetBlue’s Cancellation Policy-November 2024
Nov 8, 2024 5:08 AM

No matter which airline you fly with, you should review the brand's cancellation policy so you're not shocked if your travel plans change.

If you plan to fly with JetBlue Airways soon, you'll want to know what to expect before buying a ticket. JetBlue cancellation rules vary by ticket type purchased and whether the passenger or JetBlue canceled the flight.

We've outlined the details below so you can feel confident when booking a flight.

Why are JetBlue flights canceled?

Flight changes can happen at any time. Your JetBlue flight could be delayed or canceled for various reasons, including:

Air traffic control delays.

Bad weather.

Mechanical concerns.

Staffing issues.

Before traveling with any airline, consider your options for an unexpected flight cancellation so you can respond swiftly.

What to do if JetBlue cancels your flight

Sometimes airlines have to make unexpected schedule changes that result in delays or cancellations. While it can be upsetting to have your flight canceled, the good news is that there are some federal protections for air passengers regarding how refunds are handled.

According to the U.S. Department of Transportation, if your flight is canceled by the airline for whatever reason and you choose not to rebook it, you're entitled to a refund for the unused transportation. This is true even for nonrefundable ticket types.

If JetBlue cancels your flight for any reason and you had a confirmed reservation at the time of cancellation, the following options are available to you:

Travel on the next available JetBlue flight at no additional charge.

Receive a JetBlue travel credit.

Receive a refund to the original form of payment if your flight cannot be rebooked within 2 hours.

You'll need to decide which option works best for you.

In addition, as part of the Customer Bill of Rights, JetBlue flight cancellations resulting from a controllable irregularity made within four hours of scheduled departure are eligible for compensation. Here's what you can expect.

Cancellation within four hours of flight: $50 credit.

Cancellation after scheduled departure: $100 credit.

These fliers may also qualify for a $12 meal voucher, reasonable overnight hotel accommodations, and/or ground transit to and from the airport and hotel. Travelers should review JetBlue's customer service plan for more information and guidance regarding compensation.

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