Citi has rolled out big changes to its online travel portal that will have a sizable impact on how its credit cardholders search and book travel — whether they’re paying for a trip or redeeming points.
In March 2023, Citi launched its revamped booking platform, officially called Citi Travel with Booking.com. Certain cardholders can book everything from flights and hotels to rental cars and experiences through the portal.
The booking website now offers some 1.4 million hotel options worldwide, including a growing list of properties in Citi’s two new hotel portfolios: the Hotel Collection and Luxury Collection. Bookings in these collections come with special perks such as property credit, free breakfast and more.
The changes give members more options to use Citi ThankYou points. In addition to redeeming ThankYou points for travel, members can also redeem points for cash back or transfer them to airline or hotel partners. In fact, members sometimes extract a higher value from their points by transferring them.
However, applying them toward travel in the Citi’s online travel portal can be a compelling option, particularly given some of the perks available at the platform’s two hotel collections and the current promotion: Now through June 30, 2024, cardmembers with the Citi Prestige® Card or Citi Premier® Card can earn a total of 10x ThankYou Points by booking their hotels, rental cars or eligible attractions on Citi Travel. The Citi ThankYou® Preferred Card and Citi Rewards+® Card can earn a total of 5x ThankYou Points on the same bookings.
In this guide, we’ll go over which cards that members can use the Citi ThankYou travel portal, what the points are worth and when redeeming points through the Citi Travel portal can make sense.
Most cards that earn Citi ThankYou Points offer members access to the Citi Travel portal, including:
AT&T Access Card from Citi (not open to new applications).
AT&T Access More Card from Citi (not open to new applications).
Citi Custom Cash® Card.
Citi Premier® Card.
Citi Prestige® Card (not open to new applications).
Citi Rewards+® Card.
Citi Double Cash® Card.
The portal offers cardholders perks like same-day booking opportunities, a 24-hour cancellation window for full refunds and flexible payment options.
Cardholders can redeem Citi ThankYou points between 1 cent to 1.25 cents through the Citi Travel portal or when redeemed for cash back. So, 1 cent per point should be your baseline redemption rate when deciding whether you should transfer points to one of Citi's airline or hotel partners.