Priority Pass is a popular program that, for a fee, gives members access to 1,300 airport lounges and experiences globally. Some credit cards include Priority Pass as a card benefit.
While visiting a Priority Pass lounge can be a great way to pass the time before a flight, lounges are limited in capacity and can sometimes fill up, which might put a damper on your pre-flight plans.
While it can be frustrating when a Priority Pass lounge that you planned to use is full, you can still have an enjoyable airport experience — maybe even a more enjoyable experience — by taking some of the steps outlined below.
If a Priority Pass lounge is full, you should always ask if there is a waitlist available.
If there is one, put your name on it. You’ll usually be asked to give your cell phone number so you’ll get a text if space becomes available, which gives you some freedom to explore the airport while you wait.
Keep in mind that if you do get a text that a spot has opened up, it’s usually time sensitive. For instance, the text may say that you have 10 minutes to show up or they’ll give your spot to the next person on the waitlist, so be sure not to wander too far from the lounge when you’re exploring.
Depending on the airport, there may be more than one Priority Pass lounge. If the lounge you originally wanted to use is full, you should check the Priority Pass app or website to see if there are other lounges at the airport.